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************ ALERT *************
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To file a claim online you will need a valid email address. If you do not have one, click here to see free email account options.

You may not be eligible for Unemployment Insurance if you:

  • Voluntarily quit your job
  • Were discharged for misconduct
  • Are on medical leave or have not been medically released to return to work


If any of the above pertains to you and you proceed with filing a claim, please note that additional documentation may be requested/required and additional processing time may also be required.


If you knowingly collect benefits based on false or inaccurate information that you intentionally provided when you filed your claim, you are committing fraud. UI fraud is punishable by law and violators could face a number of serious penalties and consequences.

Examples of UI fraud include:

  • Return to work but continues to collect UI benefits
  • Working a part-time or temporary job but does not report earnings to the state
  • Withholds information or gives false information to the state

* To report someone who is fraudulently receiving unemployment benefits or to discuss an existing overpayment
please email Benefit Payment Control.



Please watch this two-minute video
How to apply for unemployment

Check out other videos that can help: Before you file, weekly certification, how to stop benefits, avoid delays.

Find all of our unemployment videos here:
http://www.tn.gov/labor-wfd/video/ESVideos.shtml
What You Can Do Online
Complete an application for Unemployment Benefits
File a Weekly Certification to receive a check for benefits
Report that you did not receive a check for benefits
File a protest that your claim determination wages are inaccurate
File an Appeal or view Appeals information
View your benefits and update information concerning your claim
View and update your payment type
 
Weekly Certification hours of availability:
  • Sunday 8 a.m. until 5:00 p.m. Central Time
  • Monday - Friday 7 a.m. until 6:30 p.m. Central Time
Online Applications hours of availability:
  • Sunday 8 a.m. until 4:30 p.m. Central Time
  • Monday - Friday 7 a.m. until 6 p.m. Central Time

For  additional  hours  of  Weekly  Certification  availability,  call  the  TIPS  system  at  615-532-1800,  1-800-689-9799  or
1-800-262-8094. See  the  "Guide for Receiving U.I. Benefits" for  TIPS  hours  of  availability.


Please do not use your browser's "BACK" button within the Employment Security Online Applications - use the "Previous", "Continue" and "Submit" buttons at the bottom of each page.


If you use the "BACK" button, the transaction will not process or allow you to continue, possibly resulting in a delay or denial of benefits.

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